Madura Trading Company (“we,” “us,” or “our”) provides digital trading and investment services accessible through our online platform.
This Shipping & Delivery Policy explains how digital services, investment plans, and related account features are delivered and activated after a successful purchase or payment.
Madura Trading Company does not ship any physical goods.
All our services are digital in nature, including:
Trading plan activation
Account management
Digital reports or transaction statements
Online support and notifications
Delivery, therefore, refers to digital access to our services rather than physical shipment.
Once payment is successfully confirmed, the selected investment or trading plan will be activated within 24 to 48 business hours.
Users will receive a confirmation message or email once the plan is active.
In some cases, due to system verification or manual approval, activation may take up to 72 hours.
Upon activation, users can log in to their account on the Madura Trading Company platform to view:
Investment details
Profit tracking
Trading performance reports
Withdrawal and deposit options
All digital communications and updates are sent via email or dashboard notifications.
Users are responsible for providing a valid email ID and keeping their login credentials secure.
Delivery delays may occur in the following situations:
Incomplete KYC or account verification
Payment gateway delays or pending confirmations
Technical maintenance or server downtime
Regulatory or compliance checks
If activation is delayed beyond 72 business hours, users may contact support for resolution.
Since all services are delivered digitally, there are:
No shipping or courier charges
No physical invoices or packages delivered
No need for shipping address information
All invoices and transaction receipts are sent electronically to the registered email address.
Our digital services are currently available to users in India and selected international regions that comply with our financial service regulations.
Users outside India must ensure their country allows participation in digital trading investments before registering.
If your plan activation or digital delivery is delayed beyond the stated timeline (without valid reason), and you wish to cancel the request, our Refund Policy will apply.
Refunds (if applicable) will be processed to the original payment method within 5–7 business days, after deducting applicable processing fees.
For assistance related to service activation or digital delivery, please contact us:
📧 Email: info@maduratradingcompany.com
📞 Phone: +91 99416 66102
🏢 Company: Madura Trading Company